FAQ

How do I get a quote? Please fill the contact form out completely and we will send you a quote. 

How can I reserve an item for my event? All Bookings require a non-refundable 50% booking fee and the remaining balance is due 14 days prior to the event date. You can Call 980-439-8181 or 302-433-9012 or email  hello@pompposheventrentals.com and we will send you a contract and payment link.

Payments can also be made at our office by appointment only

***PLEASE BE READY TO MAKE YOUR PAYMENT WHEN YOU REQUEST A CONTRACT***

(All invoices must be paid within 24 hrs or link will be canceled and a $25 service fee will be accessed to your new invoice if we have to send out the new contract and/or payment link again) 

What are my payment options? We accept Cash, Debit, Visa, and MasterCard

What time will the items be delivered? Someone will contact you the week before your event date to schedule the delivery and pickup. Client or clients representative must be on site to sign for delivery. No Exceptions!  We will pick up when the event ends. 

(Pickups after 11 pm will be accessed a $125 after hours pick up charge)

What are your Delivery Fees?  Starts at $50.00 within 30 miles of Concord, NC   (Deliveries over 30 miles require a quote)  Please contact us for rates

Do you charge a security deposit? Yes, we put a hold on your card on the day of the event. This fee is released after your event once items are released on time and free from any damages.  Please contact us for fee schedule.

Can I come see your inventory? Yes, by appointment only

Do you have order minimums? Yes, all non-local rentals have to be a minimum of $500.00 (not including delivery fees)