FAQ

How do I get a quote? 

Please fill the contact form out completely and we will send you a quote. 

How can I reserve an item for my event?

All Bookings require a non-refundable 50% booking fee and the remaining balance is due 14 days prior to the event date. You can Call 980-439-8181 or Text 302-433-9012 or email  hello@pompposheventrentals.com and we will send you a contract and payment link.

Payments can also be made at our office by appointment only

***PLEASE BE READY TO MAKE YOUR PAYMENT WHEN YOU REQUEST A CONTRACT***

(All invoices must be paid within 24 hrs or link will be canceled and a $25 service fee will be accessed to your new invoice if we have to send out the new contract and/or payment link again) 

What are my payment options?

We accept Cash, Debit, Visa, and MasterCard

What time will the items be delivered? Someone will contact you the week before your event date to schedule the delivery and pickup. Client or clients representative must be on site to sign for delivery. No Exceptions!

$75 Same Day pickup fee will apply to All Orders!!

(Pickups after 11 pm will be accessed a $125 after hours pick up charge)

What are your Delivery Fees?

Delivery rates starts at $75.00    (Deliveries over 30 miles require a quote)  

  • High Point, Greensboro, Winston-Salem starts at $150
  • Raleigh, Durham Starts at $225
  • Columbia, Greenville, Spartanburg Starts at $225
  • Mrytle Beach, Charleston, Atlanta, starts at $450

Do you charge a security deposit?

Yes, we put a hold on your card on the day of the event. This fee is released after your event once items are released on time and free from any damages.  

Can I come see your inventory?   Yes, we do offer vists to our warehouse to observe inventory. You can schedule   appointment via phone or email

Do you have order minimums?

Any order that is non -local will be subject to a predetermined rental minimum based on location (not including delivery fees)

Do you offer contactless delivery?

Yes, non contact  delivery can be arranged with our delivery logistics team.

Did you know that we offer Pre and Post Event Room Sanitation services? 

Call our office at 980-439-8181 for more information.